Security Programs demonstrates its unyielding focus on quality
service in three ways.
From pre-hire screening, to employee development, to one of
the most generous benefit programs anywhere, American Security
Programs knows that respect for employees engenders respect
for clients. It also means stability. In an industry notorious
for turnover, American Security Programs boasts an unusually
stable workforce...with some employees serving for well over
Quality, Responsive Service
While officers are the cornerstone of the business, it is the
approach of the entire company to our customers that is the
hallmark of American Security Programs success. Customers are
treated with great care...reflected in frequent client contact,
instantaneous problem solving and integrity, fairness and candor.
Clients know they receive value and peace of mind dealing with
American Security Programs.
Formal Quality Assurance Process
Every client contact for American Security Programs services is reviewed on a
periodic basis by our corporate Quality Assurance Department. Reporting directly
the president, and clients, the QA Staff candidly audits and tracks performance
to standard and reports findings to management and clients. If problems are
discovered they are disclosed, and working with the client, solutions are put
to ensure the tightest possible compliance...and level of reliable service.
Above and beyond. That's what we expect of ourselves. That's what we believe